Be Quiet: Anticipate The Unanticipated

“You have to have a set of necessary conditions for innovation to occur. To start with, you have to listen to people... Innovation comes from places that you don't expect.”

(Eric E. Schmidt, CEO of Google, in “How Google Fuels Its Idea Factory; CEO Eric Schmidt describes the simple principles driving the company's steady stream of innovations.” by Robert D Hof. Business Week: May 12, 2008. , Iss. 4083; pg. 54)