Engaged And Empowered

“We wanted people to see that effective communication was an integral part of our success. Having everyone on the same page, providing each employee with accurate and up-to-date information, not only empowers them, it also engages them to become more involved in helping our business grow.”

(John Mullen, CEO of DHL Express, in “Delivering on the promise.” by Natasha Nicholson. Communication World: May/Jun 2008. Vol. 25, Iss. 3; pg. 16)