Just Listen

“We do 360-degree reviews of our senior management team, and I tell people the feedback they get from their subordinates is more important than the feedback from their peers or supervisors. You can fool your boss, but you can't fool your subordinates for very long.”

(James Hackett, CEO of Anadarko Petroleum, in “'Too Nice To Get Ahead'?; The CEO of Anadarko Petroleum proves otherwise.” by Richard M Smith. Newsweek: March 24, 2008. Vol. 151, Iss. 12)