Getting in Touch

"There is, particularly in global organizations, more of a need to reach out and touch in a personal way. You can make it feel more personalized through technology, but technology has its limits and nothing beats people being in a room together."

(Rona Fairhead, CEO of the Financial Times Group, in “CEOs Stand Divided On Social Media.” by Sona Hathi. Strategic Communication Management: December 2007 / January 2008. Vol. 12, Iss. 1; pg. 9)