Reflecting Leaders

“It seems so human to hold your hand out to people less fortunate than you are.” (Paul Newman, founder of Newman’s Own, in “What CEOs Can Le...

“One of the things I talk a lot about is the necessity to juggle all of the constituencies that have an interest in the business: shareholde...

“There are only so many ideas we can digest at any given time... You want to be able to move with alacrity when opportunities present themse...

“Whenever I travel, there are three things on my agenda: meeting with local management, seeing a customer, and having lunch with young high...

“I start my workday early, at about 6:30 a.m., not only to think but to quiet my mind and my spirit. It is during those few hours that solut...

“My father was a very kind and gentle guy -- tough, but still gentle in the way he was tough.” (Charles Geschke, co-founder and co-chairman ...

"People are often faced with difficult choices -- for instance, 'Do I want to be the high-quality, high-cost supplier or the low-qu...

“If not this business, I would probably look to some type of service industry that touches people's lives; something that at the end of ...

“I get a big kick out of watching leaders and CEOs who try to manage results. You can't manage results unless you manage the things that...

“Deliver bad news early and personally. Own your plan, and quickly, proactively act on variances. Attack the issue, not the person, and ass...

“When a company is doing poorly, people are more likely to dig in together if they understand the situation. In every case of bankruptcy I...

“The benefits of good, well-trained leaders are very difficult to quantify. All you know is that it's big… You can never, ever overeduca...