Impersonal, Standardized, Formal Rationality

“The biggest challenge facing business and industry worldwide is the bureaucracy. We have to stop its attempt to take over.”

(Jacques Lamarre, CEO of SNC-Lavalin, in “Jacques Lamarre.” by Thomas Watson. Canadian Business: August 13 – August 27, 2007. Vol. 80, Iss. 16/17; pg. 76)