Personal & Personnel Development

“We assess our talent twice a year. I ask all my senior people to do 40 hours of personal development annually, including myself. I ask all the senior people to have two ready-now candidates to succeed them. Every time I meet with them we talk about, what are you doing to develop them?”

(James A. Skinner, CEO of McDonald’s, in “Boss Talk: How Jim Skinner Flipped McDonald's; Big Chain's CEO Focused On Getting Better, Not Bigger; 'We Have To Provide Choices',” by Janet Adamy. Wall Street Journal: January 5, 2007. pg. B.1)